Terms of Use.

About these terms

These Terms of Use apply whenever you visit or use the Pharmacist Support Network website.

By continuing to use this website, you confirm that you accept these terms and agree to comply with them. If you do not agree with these terms, you should not use the website.

These terms relate to the use of our public website. Any clinical, operational or professional services provided by Pharmacist Support Network will be governed by the relevant service agreement, contract or statement of work.

About Pharmacist Support Network

This website is operated by Pharm Support Network Ltd, trading as Pharmacist Support Network or PSN.

Using our website

You may use this website for lawful purposes and to learn more about PSN, our services and the ways in which we support primary care and other healthcare organisations.

You are responsible for ensuring that anyone accessing our website through your internet connection is aware of these terms and complies with them.

You must not misuse the website or attempt to interfere with its operation, security or availability.

Information on this website

We take reasonable care to ensure that the information published on this website is accurate, clear and up to date.

However, the content is provided for general information only. It is not intended to amount to advice on which you should rely, and it should not be treated as a substitute for professional, clinical, legal, financial or regulatory advice.

Healthcare guidance, legislation, contractual requirements and professional standards may change. You should obtain appropriate specialist advice before acting or deciding not to act on information found on this website.

Clinical information and patient care

This website is not a patient consultation service and does not provide personalised medical advice, diagnosis or treatment.

Nothing published on this website should be used to make an individual clinical decision or to replace the professional judgement of an appropriately qualified healthcare professional.

Patients should contact their GP practice, community pharmacist, NHS 111 or another appropriate healthcare service for advice about their health or medicines.

Intellectual property

Unless otherwise stated, PSN owns or is licensed to use the intellectual property rights in this website and its content.

This includes the website design, branding, logos, text, graphics, photographs, video, documents, service descriptions and other materials published on the website.

You may view and print reasonable extracts for your own non-commercial and internal business use. You must not reproduce, republish, modify, distribute, sell, license or commercially exploit our content without our prior written permission.

Our status, and that of any identified contributors, as the authors or owners of website content must always be acknowledged.

Prohibited use

You must not use this website:

• In any way that is unlawful, fraudulent or misleading.
• To transmit malicious software, viruses or harmful code.
• To gain unauthorised access to the website or its systems.
• To interfere with the security or performance of the website.
• To collect data from the website using automated methods without permission.
• To impersonate PSN, its employees, contractors or representatives.
• To infringe the rights of PSN or any other person or organisation.

We may restrict or withdraw access where we reasonably believe that these terms have been breached.

External websites and links

Our website may contain links to websites operated by other organisations. These links are provided for information and convenience only.

We do not control third-party websites and are not responsible for their content, security, availability, privacy practices or the accuracy of information they publish.

The inclusion of a link does not necessarily mean that PSN endorses the website, organisation, product or service concerned.

Website availability

We aim to keep our website available, secure and operating correctly. However, access is provided on an “as available” basis.

We do not guarantee that the website, or any content on it, will always be available, uninterrupted, secure or free from errors.

We may suspend, withdraw, update or restrict any part of the website without notice, including for maintenance, technical, security or operational reasons.

Our liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, PSN will not be responsible for losses arising solely from reliance on general information published on this website, interruptions to website availability, third-party websites or unauthorised access outside our reasonable control.

Where you use this website for business purposes, PSN will not be liable for indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill or loss of anticipated savings arising from your use of the website.

Separate contractual terms will apply to services formally commissioned from PSN. Where there is any conflict between these website terms and a signed service agreement, the signed service agreement will take precedence in relation to those services.

Privacy and cookies

Our collection and use of personal information is explained in our Privacy Notice.

Information about the cookies and similar technologies used on our website is available in our Cookie Notice.

You should ensure that the links below match the page addresses used within your Webflow project:

• Read our Privacy Notice
• Read our Cookie Notice

Changes to these terms

We may update these Terms of Use from time to time to reflect changes to our website, services, business operations or applicable requirements.

The latest version will always be published on this page. The date shown at the top of the page identifies when the terms were last updated.

Governing law

These Terms of Use, their subject matter and their formation are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction in relation to disputes arising from or connected with the use of this website, subject to any mandatory legal rights that apply to individual users.

Contact us

Questions about this website or these Terms of Use can be sent to: